Cycle Event Assistance

Organising a cycle event? We’re based in Northumberland with some of the UK’s top cycling routes on our doorstep. We want to ensure that your event is easy, safe and enjoyable.

Trust Ecocabs to provide unobtrusive – but reassuring – assistance. We can help you to organise a charity bike ride, corporate team building or a group cycling holiday.

Reliable support

Allow us to take the stress of transportation away from you. We don’t outsource any of our tours, so you’ll find the same fantastic team on all of our routes. We aim to provide great customer service from start to finish.

The Ecocabs team has decades of collective experience in the bike event industry. We have created the infrastructure – within Hexham and the surrounding areas – to provide convenient transportation for 1-50 cycles. If you have more than 50 cycles to support, we can arrange additional transportation to manage this. We can also hire bikes to you.

Eco-friendly

Our fleet of vehicles sets us apart from other bike event companies. We use hybrid and electric cars to stand by our core principles of running the business in the most organic way we can.

Our drivers

Our drivers go through extensive training to be able to deliver quality bike-event assistance. They are all educated in using our quick-load cycle trailers & cycle racks to minimize the risk of any damage to your bike. We can comfortably transport bikes and luggage to the start of your chosen route departure point while ensuring that all cycles are securely loaded and unloaded for you safely.

Need a guide?

It is our aim to relieve any stress for the bike event organiser. We can be there alongside you if you want us to be. Let us guide you through the remarkable scenery of northern England.

Our knowledgeable mountain leaders, navigators and bike guides have a wealth of experience and are highly familiar with the routes. Enjoy the thrill of challenging ascents, exhilarating descents and picture-perfect views! The guides will keep your group’s motivation going. They’ll also happily take pictures of you along the way or pedal ahead to get some action shots.

Refuelling

Bike event support is about taking good care of your people. We can offer a backup vehicle for anyone who may need a break from cycling.

Cycling is demanding work. We can also set up pit-stop feeding stations with well-deserved refreshments. The pit stops can be as extravagant or simple as you like – we can offer a gazebo with flooring and seating or a picnic style offering. For special events, we can also arrange for items such as balloons, roller banners, bunting and celebration cakes to be picked up and displayed for you.

Mechanical issues

Breakdown assistance is included, in case of any glitches along the way, and of course, we always carry a spare bike just in case. Our in-house mechanics ensure that all of our cycles to hire and follow-on vehicles are thoroughly checked and are safe to travel before you begin your journey. We can also arrange for our first-aid trained medics to be on hand.

Get in touch about bike event support

By liaising closely with you at your initial inquiry stage, we can ensure that we provide everything you need to build your event. We’ll help to make it a special and memorable experience. Our aim is to ensure that everyone arrives at the destination safely, in comfort and on time. Let us take the strain.

Contact us via phone or email with any questions, no matter how big or small. One of our skilled team will support you with your query efficiently and promptly.

Our contact details are: 01434 600 600 / booking@hexham.ecocabs.com

At Ecocabs, we pride ourselves on making your cycle event easy, safe and enjoyable. Get us to plan the adventure, so you can get pedalling!

Bike event assistance on offer

• Bike transfer from homes, office buildings or train stations
• All baggage transfers between accommodation
• Route Maps and GPX file
• List of bike shops and places to visit en route
• Phone support available from 7am to 10pm daily
• Emergency support – to help you in a moment of need
• Cycle transfer to a chosen location at the end of the experience
• Transfer for riders and bikes to your home, accommodation or train station